Term and Conditions

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using GlowAura Store (newmakeupproduct.com), you accept and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. User Accounts and Responsibilities

User Obligations

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account use
• Ensure you are of legal age to make purchases in your jurisdiction
• Use the website only for lawful purposes

Prohibited Activities

• Attempting to gain unauthorized access to our systems
• Using automated bots or scraping tools
• Uploading malicious code or viruses
• Making fraudulent purchases
• Violating intellectual property rights

3. Products and Services

Product Description

We take great care to accurately describe our beauty products, including:

• Blush, Foundation, Concealer, and other complexion products
• Eye makeup including Eyeshadow, Eyeliner, and False Lashes
• Lip products including Lip Balm and Lip Gloss
• Skincare items including Cleansers, Exfoliators, and Face Masks
• Tools and sets including Brushes and Gift Sets

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment

Order Process

• Orders are processed within 1-2 business days after payment confirmation
• Order confirmation does not constitute acceptance; we reserve the right to cancel orders
• You will receive shipping confirmation with tracking information

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

• All prices are in US Dollars (USD)
• International customers are responsible for customs fees, duties, and taxes
• We reserve the right to adjust prices without notice

5. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

International Shipping

We ship globally excluding some remote areas and parts of Asia. Delivery times may vary based on destination and customs processing.

6. Returns and Refunds

Return Policy

• 15-day return policy from delivery date
• Products must be unused in original packaging with seals intact
• Non-returnable items: False Lashes, Lip Balm, opened Face Masks, opened Cleansers & Exfoliators, opened Gifts & Sets
• Return shipping costs are customer’s responsibility unless due to our error

Refund Process

• Processing time: 3-5 business days after receiving return
• Refund issuance: 5-10 business days to original payment method
• Original shipping costs are non-refundable (unless our error)

7. Intellectual Property

All content on GlowAura Store, including but not limited to:

• Logos, trademarks, and brand names
• Product descriptions and images
• Website design and layout
• Written content and marketing materials

are the property of GlowAura Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

8. Privacy and Data Protection

We respect your privacy and protect your personal information in accordance with our Privacy Policy. By using our website, you consent to our collection and use of your data as described therein.

9. Limitation of Liability

General Limitations

GlowAura Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Product allergies or reactions (customers should review ingredients)
• Delivery delays due to circumstances beyond our control
• Incorrect shipping information provided by customers
• Customs delays or additional charges for international orders

Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

10. User Responsibilities

Account Security

• Keep your login credentials secure and confidential
• Monitor your account for suspicious activity
• Notify us immediately of security breaches

Product Usage

• Read all product instructions and ingredient lists before use
• Discontinue use if irritation occurs and consult a healthcare professional
• Follow proper hygiene practices when using beauty products

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, with mediation or arbitration as preferred methods before litigation.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

13. Contact Information